Effective Date: August 2026

At Mallika Farms, customer satisfaction is our priority. Due to the nature of food products, returns and refunds are accepted only under specific conditions.

Eligible Returns

Returns or replacements are accepted only if:

• Wrong product received
• Damaged product
• Defective product
• Missing item in the order

The issue must be reported within 24 hours of delivery.

Non-Returnable Products

For hygiene and food safety reasons, the following products cannot be returned after opening:

• Dry Fruits
• Nuts
• Seeds
• Whole Spices
• Snacks
• Pickles
• Natural Products

Refund Process

After verification of your request:

• Approved refunds will be processed within 5–7 business days
• Refunds will be credited to the original payment method

Replacement Policy

Eligible products may be replaced instead of refunded based on product availability.

Order Cancellation

Orders can only be cancelled before dispatch.

Once the order has been shipped, cancellation is not possible.

Contact Us

For refund or return assistance:

Email: mallikafarms7@gmail.com